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I'm MICHELLE - Copy, Content, & Culture are my thing when not busy taming twins.


Business & strategy


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As most of the nation shutters businesses and families stay at home amid the COVID-19 pandemic, those of us in the towing and recovery industry are deemed essential businesses. Small business owners are left trying to provide service for their customers and generate necessary revenue but safeguard their employees as much as possible. This health […]

Towing & Recovery

COVID-19: Crisis Management and Mitigation for the Towing & Recovery Industry

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While much of the world is shuttering businesses and going into self-isolation, the men and women of the towing industry carry on. Doctors, nurses, and pharmacists need to get to work just as emergency vehicles must keep running. Without trucks on the road, the supplies and goods that everyone relies on would disappear off of the shelves and not be replenished, proving that service-based industries such as ours are especially crucial during these times of crisis.

Data and information regarding the novel coronavirus, COVID-19, is rapidly changing as the media fans worry and a sense of panic. Most large corporations are not adequately prepared for these unchartered territories, let alone the independent, small businesses like most towing companies that do not have the resources or processes to operationalize emergency action plans. Similarly, the very nature of our work prevents us from allowing our employees to work from home or have unlimited time off. And economically, small businesses have little to no safety net to enable these benefits. Still, we are a close-knit community that usually works hard to look out for our own.


Towing & Recovery

What Coronavirus Means for Tow Companies

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